Customer Reviews

We put a lot of importance on our reputation, as well as your and your home's safety and security.

Read what our customers think of us and our services. These are taken from actual data collected and received through our website, app, customer emails, etc.

5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 212 reviews)
Excellent98%
Very good1%
Average1%
Poor0%
Terrible0%

Gwendolyn Bradnick

Rated 5.0 out of 5
December 5, 2023

Thanks

Gwendolyn Bradnick

Eliza Woodhead

Rated 5.0 out of 5
December 5, 2023

Mao was phenomenal- best clean my house has ever had!

Eliza Woodhead

Karen

Rated 5.0 out of 5
December 5, 2023

Unfortunately there was a hipcup with previous client but my cleaner went out of her way to get my job done . It was above and beyond . She done a amazing job . I was very stressed as I was selling my home . Thankyou

Karen

Rachel Southin

Rated 5.0 out of 5
November 30, 2023

Very friendly lady and did a thorough job.

Rachel Southin

Gwendolyn Bradnick

Rated 5.0 out of 5
November 30, 2023

Thanks

Gwendolyn Bradnick

Great Service!

Rated 5.0 out of 5
November 23, 2023

I spoke to Larry who provided me with excellent service and made the process of getting a cleaner quick and easy. Thank you for great work EFFLY team.

Jeane van Dam

Steph

Rated 5.0 out of 5
November 21, 2023

Our new cleaner was good but our last cleaner Marianne was exemplarity. Please pass on our thanks.

Steph

Alexandra Hall

Rated 5.0 out of 5
November 21, 2023

Fantastic job! Thank you

Alexandra Hall

An average clean and definitely not a “Spring Clean”

Rated 3.0 out of 5
November 18, 2023

The cleaners were nice enough but had little self direction. Had to be asked to do specific things that were listed in the spring clean list. Hours after they left the surfaces and windows and mirrors cleaned had finally dried leaving a greasy looking film behind. Did not move easy items out of way to vacuum and had to be asked to do so. Whatever general all purpose blue coloured spray they used they didn’t wipe up completely and I had to then clean it off. The range over the oven wasn’t cleaned, skirting boards were only wiped down partially. I paid the higher rate for a spring clean that took about the same time as a regular clean and in no way felt like a “Spring Clean.”

Tanja Banush-Marecki

ShaneTah

Rated 4.0 out of 5
November 16, 2023

Thanks for consisting of the attractive images– so open to a sense of reflection.

vernemholod.ru

LhaneTah

Steph

Rated 5.0 out of 5
November 2, 2023

Excellent, thank you Marianne!

Steph

Trish Cooper

Rated 5.0 out of 5
October 30, 2023

Diana was excellent

Trish Cooper

Nandita Shukla

Rated 5.0 out of 5
October 30, 2023

Thanks for the assistance.

Nandita Shukla

Charmaine Perry

Rated 5.0 out of 5
October 23, 2023

that dude was so nice

Charmaine Perry

Robyn WITHERS

Rated 5.0 out of 5
October 23, 2023

Diana does a very thorough job – she’s great!

Robyn WITHERS

Kathryn Marangos

Rated 5.0 out of 5
October 23, 2023

Kathryn Marangos

Domestic Clean

Rated 5.0 out of 5
October 9, 2023

Diana did such an amazing job in 2.5hrs. Our house is so clean, bathrooms are sparkling. Very professional! I will definitely be booking Diana again!

Alysse

Very thorough & friendly

Rated 5.0 out of 5
September 1, 2023

Jessica Maia, Melbourne

Ngun is always on time and does a fantastic job. Very happy with my cleaner.

Rated 5.0 out of 5
September 1, 2023

Kathryn Marangos, Melbourne

He was great. Went above and beyond and friendly

Rated 5.0 out of 5
August 31, 2023

Alice, Melbourne

Leave us a Review

Invest Your Time The Right Way, Because We Are Here to Take Care Of the Cleaning

With Effly, you will get an unmatched cleaning experience, as our expert cleaners know how to do it right. We come equipped with the cleaning supplies and equipment, so there is no need to arrange anything.

Frequently Asked Questions

It depends on several factors, like howbig the property is, and how many cleaners are needed there! On average, it takes around 1-hour to clean a room thoroughly for a team of two cleaners. However, the time frame can vary for messy areas that require more cleaning.

No, there is no need to do anything at your end as our professional cleaners will take care of everything. We have a team of highly trained move-in/move-out cleaners that can clean the property with guaranteed satisfaction.

Also, we come with all the required cleaning supplies and equipment to make the facility sparkling clean.

Our cleaning team will move the small furniture like coffee tables and armchairs in order to clean better. However, we don't move bulky furniture, including sofa, couch, and other items. Effly recommends removing all your personal belongings before the arrival of move-out cleaners for better cleaning.

Bond services at Effly don't include ceiling cleaning. However, our cleaners will remove the cobwebs. On the other hand, we will clean the accessible light fixtures only. The chandeliers and other inaccessible fixtures aren't included in the service package.

Our expert cleaners will leave no scope for you to be unhappy! In case you aren't happy enough with the condition of the property then we'll rectify it at the earliest. At Effly, we are dedicated to delivering our clients the best bond cleaning services.

No, it does not include the carpet shampoo. However, we vacuum it thoroughly.

If you need some add-ons with the services, then we request you to add them at the time of booking. It makes things easier for the cleaners, and they can gather the required supplies to fulfil your needs. Moreover, advance booking for add-on services helps with the ease of payments.

Due to different wage rate laws on the weekends, there is an additional $55 surcharge.

Yes, it is necessary to get the property cleaned if you want the bond back. The easiest way you can get your bond back is by booking the end of the lease of move-out cleaning services at Effly. We follow the cleaning Real Estate Agency Cleaning Checklist to clean the property, so there are more chances of getting the security deposit.

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