Frequently Asked Questions

Payments / Charges / Credits

If you want to reschedule your one-off booking, then do let us know 24 hours before the cleaning schedule. All the cleaning experts working with Effly get a service roster, and the alterations can only be made if we receive the rescheduling request 24 hours before the actual cleaning service time.

You can book extras at the time of booking the cleaning services. Our simple-to-use website interface will allow you to select some extras that go with the service package you are opting for. Another way to book extras is leaving notes at the time of booking, and our cleaning agents will come prepared with the gear required to fulfil your requirements.

Getting in touch with your professional is easier than ever with Effly. You will get the required details of the cleaner assigned to you on your registered email so that you can contact the agent at your convenience. Our automatic system will send you the details of the clean 24 hours to the cleaning schedule.

All the cleaners working with Effly are screened and police-checked, so you can rest assured that you are dealing with a reliable agency. However, we suggest you stay at home so that you can inspect the cleaning.

In case you have to rush somewhere urgently then you can count on our cleaning agents. Make sure to assign them clear instructions of the property regarding safety alarms, and much more, so that the cleaners can work without any troubles while ensuring maximum safety.

You'll be glad to know that with Effly you can book a cleaner on short notice! We understand the need for unplanned cleaning, and we are always ready for it. While booking a cleaner, don't forget to leave the notes that you need to get the job done as quickly as possible.

We use the best quality cleaning supplies that don’t have noxious chemicals and are safe for toddlers and pets.

It depends on many factors like the cleaning services you have opted for, and how spacious is the area. Our cleaning experts work in pairs and singles, and we'll send at most two cleaners for residential cleaning services.

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