Frequently Asked Questions

Complaints/ Disputes

At Effly, we understand how it feels if the cleaning agent doesn't show up on time or reschedules the job. But we deal with these cases strictly to ensure that our clients get a smooth experience with us. If the cleaning agent didn't show up, then we'll arrange another one for you at the earliest to get the cleaning job done with ultimate satisfaction.

Also, you can leave a review on the profile of the cleaner assigned to you before. And our team will conduct a feedback session with the cleaner to find out the reason behind missing the promised schedule.

We even assure you that it will never happen again, and you will get the best service experience with us.

So the cleaner assigned to you was bad at behaviour? We strictly believe that there's no place for discourteous cleaners in our staff. Our investigating committee will keep a check on the cleaner to ensure that it doesn't happen again with any of our customers.

Effly firmly believes in offering an unmatched experience to its customers, and we will take the necessary steps to make sure that you are happy with our services.

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